Delivery & Return

We typically ship items within 1-2 days of receiving an order. From that point, it takes 5-12 days for items to arrive.

As soon as your product ships, you'll receive a tracking number that will let you keep tabs of where your order is at all times.

Notice: Don´t be worried about the coronavirus. We are still shipping orders and orders are being delivered without delays. Orders are being delivered every day.


Returns

In case you find any problems, damages or defects in the products you can simply return the product to us within 10 days of receiving the product. On successful processing of returned item(s), we will refund the entire amount. Please note that the product should be unused, unwashed with all original tags intact and should be sent back in original packaging with a copy of the original invoice.

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange but we are always here to provide you product support like; Damage repair, Spare part replacements etc.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. such as Batteries, Spare Parts etc.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.


There are certain situations where only partial refunds are granted (if applicable)

Any item not in its original condition is damaged, obvious signs of use, Scratched, Missing Accessories etc.


Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hawkisterindia@gmail.com


Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hawkisterindia@gmail.com and send your item to GIFT WORLD, 87, Kazi Sayed Street, Prem Jivan Building,, 1st Floor, Room No 1/2, Masjid Bunder West, 400003 Mumbai MH, India.


Shipping

To return your product, you should mail your product to GIFT WORLD, 87, Kazi Sayed Street, Prem Jivan Building,, 1st Floor, Room No 1/2, Masjid Bunder West, 400003 Mumbai MH, India

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.